3 Ways Data Viz Fuels Better Customer Service

Posted by Jaime Zuluaga

April 16, 2015

Thriving customer service drives business success. Happy and engaged customers save you money in the long run. In fact, it’s ten times more expensive to gain a new customer than retain the customers your business already has.

But, it’s harder than ever to keep customers loyal, as competitors are just a click away. Businesses need to pay attention to the customer service side of the business in real time—and data visualization enables that competitive advantage. 

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Topics: mobility, Roambi for Retail

Stop the Bleeding: How to Win Buy-In for Mobile Data Visualization by Thinking Like an Army Medic

Posted by Stephen Courdin

April 14, 2015

The amount of data created every day continues to increase at an unprecedented rate; it’s seemingly limitless. To stay ahead of the competition, business leaders have started to harness the power of big data with mobile analytics.

But how do you create a plan to make data useful, and get buy-in from those on the front lines in your organization? Try taking a cue from the U.S. Army by identifying the problem, researching solutions, laying out a new strategy, and providing guidance to the business unit that can benefit most.
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Topics: Operations

TEDTalks We Love: The Beauty of Data Visualizations

Posted by Quinton Alsbury

April 10, 2015

When you think of the word “beautiful,” what do you envision? Chances are, your first thought wasn’t associated with data. When most people think of data, they think of spreadsheets—and thousands of numbers.

At Roambi, we’ve always known the true beauty of data. In a TEDTalk by Data Journalist David McCandless, we’re reminded just how powerful data can be when it’s effectively visualized. 


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Topics: Mobile Data Presentation, business intelligence

3 Reasons Why Retail Executives Need Mobile Reporting

Posted by Erika Hashemi

April 8, 2015

As a retail executive, you understand the complexities of running a smooth, successful operation. From tracking against sales goals to analyzing trends, creating accurate, detailed and useful reports can be tricky and tedious. 

Integrating mobile reporting into your retail store operations allows you to boost overall performance, eliminate bulky reports, and make decisions in the moment based on data. Outlined below are the three key reasons retail executives need to implement mobile reporting into business operations.  
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Topics: Mobile Field Reporting, Roambi for Retail

The One Profit-Boosting Strategy Resellers Need

Posted by Roambi

March 2, 2015

For many in the channel ecosystem, business as usual just won’t cut it anymore. Traditional hardwired systems are quickly being replaced with cloud-based, software as a service (SaaS) offerings, forcing resellers to re-evaluate their business models, staffing and revenue streams.

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Topics: Resellers

TEDTalks We Love: 3 Ways to Create Meaningful Data

Posted by Quinton Alsbury

February 27, 2015

What gives data meaning? Is it the way it’s collected, processed, presented or something completely different?

In a TEDTalk with Susan Etlinger, titled, “What do we do with all this big data?” Etlinger poses that exact question. Her answer is simple: we give data meaning and context.

Our team works with data every day, and it’s easy to get lost in the complexities of spreadsheets, visualizations and crunching numbers. This particular talk reminds us to take a step back—and insert the human element to give data integrity.

Watch the TEDTalk, and read on for some of our favorite quotes and takeaways.

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Topics: Mobile Data Presentation, business intelligence

Your Weekly Sales Data Shot: How to Win The Game of Phones, 12 Universal Sales Truths & What Makes a Great Sales Coach

Posted by Roambi

February 20, 2015

This is an on-going series designed to distill down the best sales tips and data-driven stories from around the web into a digestible little data shot. Cheers!

 

How to Win The Game of Phones (Infographic)

There's no question that smartphones are changing the way we do business. Unfortunately, the new technology doesn't just empower us to do more, it empowers us to make more mistakes. Inappropriate use of your smartphone can make you seem like a royal pain. Here's how to avoid the worst mistakes.

 

12 Universal Sales Truths

Is there any one single best way to sell a product or service? There are definitely best practices, and there are also a number of effective approaches. Whatever sales methodology you use (you should be using IMPACT – learn why), the following universal sales truths are sure to cement the sales process together.

 

What Makes a Great Sales Coach?

Research suggests the best ‘coaches’ show a genuine personal interest in those they guide, and have empathy for and an understanding of their employees. Trust is crucial – when there is little trust in the coach, advice goes unheeded. This also happens when the coach is impersonal and cold, or the relationship seems too one-sided or self-serving. Coaches who show respect, trustworthiness, and empathy are the best.

 

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Topics: Sales, Industry News

Your Weekly Sales Data Shot: The 10 Commandments of Sales Leadership, How to Scrub Your Pipeline to Hit Q1 Goals, & 5 Keys to an Effective Sales Value Proposition

Posted by Roambi

February 6, 2015

This is an on-going series designed to distill down the best sales tips and data-driven stories from around the web into a digestible little data shot. Cheers!

 

The 10 Commandments of Sales Leadership

A group of archeologists digging through ancient corporate archives recently uncovered two mysterious tablets (aka "wall plaques") engraved with the following laws…

 

How to Scrub the Pipeline to Make Sure You Hit Q1 Goals

For the last month or so, all eyes have been focused on the closing the few remaining big deals. For those Sales VPs who made the number – it’s time to celebrate. For those who did not, it is time to buckle up the chinstrap and prepare to deliver an exceptional Q1. But first things first. You need to scrub your pipeline and do it now.

 

Five Keys To An Effective Sales Value Proposition

Selling is all about helping a prospect make the decision to make a change. A sales value proposition (SVP) is one tool that salespeople should use to effectively communicate the value of the product or service that they are selling. Here are five key value proposition attributes necessary to attract the attention of potential prospects and accelerate your momentum into the buyer’s decision-making process.

 

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Topics: Sales, Industry News

Your Weekly Sales Data Shot: 10 Ways to Sell to Your Millennial Decision-Maker, Performance-Based Goals Vs. Getting Better Goals, 10 Things the Best Salespeople Never Do

Posted by Roambi

January 30, 2015

This is an on-going series designed to distill down the best sales tips and data-driven stories from around the web into a digestible little data shot. Cheers!

 

10 Ways to Sell to Your Millennial Decision-Maker

Meet your new decision-makers with power: People born between 1981 to1996 will be the majority of the workforce by 2025. This ambitious and driven group simply doesn’t see any boundaries when it comes to moving into management roles — in fact, almost 30% of them have already climbed to management positions. And they have SERIOUS spending power — they are expected to outspend Baby Boomers annually within five years, and their spending will climb to $200 billion by 2017. These are your customers: Now what?

 

Performance-Based Goals Vs. Getting Better Goals

Research shows that when performance-based goals are your primary drivers – and it‘s clear you‘re falling behind – the natural reaction is to protect your ego. That‘s human. We all do it. After all, your self-worth is tied up in achieving these goals. But blaming the price, stupid customers, bad marketing or lousy products/services doesn‘t change anything, nor does failing to look at your own complicity in these results.

 

10 Things the Best Salespeople Never Do

There are countless lists of what the most successful salespeople actually do. It’s time for a list of what they don’t do. Let’s call it The Un-checklist—the list you review when no one is looking over your shoulder (so you can be entirely honest) and where you hope that your honesty doesn’t force you to check off any of the items. Get out your pen, ink or virtual. I hope you won’t need to use it. Here are ten things best salespeople never do…

 

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Topics: Sales, Industry News

Your Weekly Sales Data Shot: 6 Habits Worth Forming for B2B Sales Professionals, 10 Ways to Gain a Competitive Edge in 2015 and How to Face Your Sales Demons

Posted by Roambi

January 23, 2015

This is an on-going series designed to distill down the best sales tips and data-driven stories from around the web into a digestible little data shot. Cheers!

 

 6 Habits Worth Forming for B2B Sales Professionals

wrote recently about several New Years habits (vs resolutions) that could help B2B marketers kick-start their 2015. Frankly, many of the habits highlighted could apply to anybody in any role, including sales. However, there are a handful of specific habits, specific to sales, that are worth highlighting as well.

 

10 Ways to Gain a Competitive Edge in 2015

Put yourself in your customers’ shoes and ask yourself: How would you feel along the entire customer’s journey from the first conversations up to delivery or implementation? However you will feel, focus now on one key principle: Your customers’ success is your success.


Face Your Sales Demons

Your sales demons are resistant to whatever sales training or enablement programs your company has thrown at you. Your sales demons don’t respond to your manager’s “go get ‘em” team talks. You know where your sales demons reside. You know what they do to your efforts to become a Businessperson of Worth. It’s time to acknowledge those demons are there. It’s time for you to face them.

 

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Topics: Sales, Industry News

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